tbajee's commitment to responsible gaming
tbajee believes betting is entertainment — and entertainment is only enjoyable when it is controlled and approached with awareness. On this page you will find out how to set your own limits, recognise problems, and get help when you need it.
21+ age requirement and our core position
To take part in any betting or casino activity at tbajee, you must be at least 21 years old. Participation by minors is strictly prohibited.
For tbajee, responsible gaming is not just about following rules — it is a mindset. We want every user to enjoy entertainment consciously and within their own budget. Betting should never be a source of income or a way to clear debt — it is simply a form of entertainment.
We believe that transparency and access to information are the strongest protection. On our Terms and Conditions page you can find full details of how account management, deposits, and withdrawals work — and the circumstances under which an account may be restricted or closed.
Winning and losing are both part of betting. But when losses cause stress, or there is a growing urge to keep betting to recover them, that is a warning sign. In situations like this, it is wise to use tbajee's self-limit and self-exclusion tools.
Ask yourself
If more than one answer is 'yes', consider the self-limit tools or support options below.
Self-limit tools
tbajee gives users several tools to keep their betting activity under control. Using them is entirely voluntary and they can be activated at any time via 24/7 live chat.
Deposit Limit
Set a maximum deposit amount per day, week, or month. It takes effect as soon as it is set, and any increase only applies after a set waiting period.
Session Time Limit
Set a time limit for each betting session. When the time is up, you will receive a notification and the session will pause automatically.
Loss Limit
Set the maximum amount you want to lose within a given period. Once that limit is reached, betting will stop automatically.
Cooling-Off Period
If you want to take a short break, put your account on pause for anywhere from 24 hours to 30 days. Betting will not be possible during this time.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once activated, your account cannot be reactivated before the set period ends.
Reality Check
Receive regular pop-up notifications telling you how long you have been playing and how much you have won or lost in that time.
To activate or change any of these tools, send a message via 24/7 live chat or email [email protected] — our team responds in both Bengali and English.
Warning signs of problem betting
Read these signs carefully to understand when betting may be getting out of control. If any of them feel familiar, seek help without delay.
- Returning to betting repeatedly after a loss to try to recover, which often leads to even bigger losses.
- Repeatedly trying to stop betting but failing to do so.
- Hiding your betting from family or friends, or lying about how much you play.
- Betting with borrowed money, by breaking into savings, or using someone else's funds.
- Neglecting work, studies, or family responsibilities in favour of betting.
- Feeling restless or irritable when not betting.
- Using betting as a way to relieve stress or anxiety.
Tips for responsible betting
Following a few simple rules keeps betting within the bounds of entertainment.
- Set a fixed budget before you start betting and stick to it — when the budget runs out, stop.
- Never use borrowed money or emergency funds for betting.
- After a loss, take a break rather than betting again out of anger or frustration.
- Do not let betting replace time spent with family and friends.
- Keep tbajee's session time or reality check notifications turned on.
- Make a habit of stopping betting at a set time, regardless of whether you are winning or losing.
Asking for help is not a weakness
There are people to talk to about any betting-related problem. From tbajee's own support to family and professional counselling — all options are open.
tbajee Support
Contact us via 24/7 live chat or email. Our team speaks Bengali and can help you activate self-exclusion or any other limit.
Tell your family
Talk openly with trusted family members. In many cases, family is the most effective source of early support — not judgment, but companionship.
Professional counselling
Talk to a mental health professional or behavioural therapist. In Bangladesh, a number of government and private mental health services are available free of charge or at low cost.
Self-help
Read books, join online groups, and explore self-help guides on gambling addiction. This effort to understand yourself is the first step toward change.
tbajee's responsible betting policy
tbajee is mindful of protecting each user's personal information. How we collect, store, and use your data is explained in detail on our Privacy Policy page. The information you provide when creating an account helps keep responsible betting tools working effectively.
We use an age verification process to prevent minors from accessing our platform. Deposit and withdrawal features may be limited before an account is verified. If we suspect an account is being operated by a minor, we suspend it immediately.
Parents can use parental control software on devices at home to help block minors from accessing betting sites. Our support team is ready to advise on this type of software.
For general information about tbajee and answers to account management questions, visit our FAQ page — it covers common questions about deposits, withdrawals, and account security.
Responsible betting is not a restriction — it is the way to keep your gaming experience enjoyable over the long term. tbajee wants you to enjoy playing, but never reach a point where it becomes a burden.